Spend over £50 + get 20% off Homeware + Accessories with code WINTERSALE21 - please note orders may take a little longer than usual to get to you due to the current situation. Thank you for your support + understanding.

Shipping

 Standard Shipping: UK/NI £6.95 - spend over = £150 free delivery
Click + Collect - Buy online - Collect in-store: Free
 
Free Local delivery to BT52, BT55, BT56 when you spend over £75

Standard Shipping: Republic of Ireland - £18
Standard Shipping: Europe - £29 (0-10kg)
please note you will be responsible for any customs charges upon delivery if required depending on where you live.
 
We endeavour to dispatch all in-stock items within 3-5 days from date of purchase.  Items purchased during public holidays may take longer to be delivered.

Wishing to Purchase larger furniture items available in-store, please contact us via phone or email to discuss.

 +44 (0) 28 7051 1490
hello@btsconceptstore.com

Returns Policy

To return your product, you should mail your product to:
9 Queen Street Coleraine GB BT52 1BG
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.