Our store is relocating to Portrush. Please note this when planning to visit. We hope to be open by the end of April with work being completed on a phased basis. Thank you for your understanding + we look forward to welcoming you to the new space. Team BTS x

Shipping

 Standard Shipping: UK/NI £6.95 - spend over = £150 free delivery
Click + Collect - Buy online - Collect in-store: Free
 
Free Local delivery to BT52, BT55, BT56

Standard Shipping: Republic of Ireland - £18
Standard Shipping: Europe - £29 (0-10kg)
please note you may be responsible for any customs charges upon delivery if required depending on where you live.
 
We endeavour to dispatch all in-stock items within 3-5 days from date of purchase.  Items purchased during public holidays may take longer to be delivered.

Wishing to Purchase larger furniture items available in-store, please contact us via phone or email to discuss.

 +44 (0) 28 7051 1490
hello@btsconceptstore.com

Returns Policy

To return your product, you should mail your product to:
9 Queen Street Coleraine GB BT52 1BG
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.